# Creating a Recording Link

### Create Your First Recording Link

{% embed url="<https://www.youtube.com/watch?t=1s&v=GP0SBqWU-58>" %}

{% stepper %}
{% step %}
**Create Your Account**\
Enter your email and set up your Jam account.

<a href="https://jam.dev/login" class="button primary">Sign up for free</a>
{% endstep %}

{% step %}
**Navigate to recording links**\
Pin Jam to your browser toolbar for quick access during testing and debugging.
{% endstep %}

{% step %}
**Send your recording Link**\
They click the link and reproduce the issue. Jam automatically captures all technical details
{% endstep %}
{% endstepper %}

### Adding a reference

When you create a recording link, you can associate the recording link with what you’re working on: a ticket in an issue tracker, an email address, or a web page.

1. Copy the link to your issue tracker ticket:

   <figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2FHPDeeCwEbKTg9oJnhgy8%2FScreenshot%202025-09-05%20at%2012.20.18%E2%80%AFPM.png?alt=media&#x26;token=7c9dee3c-b071-434c-935e-964302094eeb" alt=""><figcaption></figcaption></figure>
2. Create a recording link. In the “reference name or link”, paste your link. You'll see that we identify your issue tracker and ticket number:<br>

   <figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2F8NYTMzz7sK5LhS9geLyK%2FScreenshot%202025-09-05%20at%2012.22.46%E2%80%AFPM.png?alt=media&#x26;token=de3b1fa8-51ec-4956-90ed-9e9aa77cc5c0" alt=""><figcaption><p>You can also enter any web URL or email address!</p></figcaption></figure>
3. Send your recording link to your customer.
4. When your customer records a Jam, we’ll link the Jam back to your ticket:

   <figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2F6NH2xSfwJiuWXmmkSSz6%2FScreenshot%202025-09-05%20at%2012.27.32%E2%80%AFPM.png?alt=media&#x26;token=f2e63a89-cbdc-472c-bbec-400df4dd1cd7" alt=""><figcaption></figcaption></figure>

### Recording Links with Console Logs

Recording links can capture console and network logs from anyone who uses them. No more debugging calls - just send the link and get the context you need.

See our [Quickstart guide](https://jam.dev/docs/administration/set-up-a-custom-recording-domain) for step-by-step instructions on setting up recording links with console logs and network requests.

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://jam.dev/docs/get-started/creating-a-recording-link.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.