> ## Documentation Index
> Fetch the complete documentation index at: https://jam.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Video Screen Recording

> Record a browser tab, window, or full desktop with console logs and network requests bundled in. Show the bug instead of typing it out.

You can use Jam to quickly record a video of your screen – along with all the technical details engineers need to troubleshoot and fix bugs. Unlike other screen recording tools, Jam's video recorder is purpose-built for product, engineering, support, and QA teams.

## What gets captured automatically

Every video recording includes:

* Console logs
* Fully inspectable network requests
* URL
* Timestamp and country
* Device, OS, and browser
* Viewport size
* Network speed

## Record a video

<Tabs>
  <Tab title="Browser tab recording">
    Tab recording captures exactly what's happening in a single browser tab. Use it for bugs that are self-contained within one page.

    <Steps>
      <Step title="Open the Jam extension">
        Click the Jam icon in your browser toolbar.
      </Step>

      <Step title="Select tab recording">
        Choose **Record tab** from the extension panel.
      </Step>

      <Step title="Configure your microphone (optional)">
        Toggle voiceover on if you want to narrate the recording. You can mute or unmute and switch microphones during the session.

        <Note>
          The first time you enable the microphone, your browser will prompt you to grant access. If you previously denied permission, go to `chrome://settings/content/siteDetails?site=chrome-extension://iohjgamcilhbgmhbnllfolmkmmekfmci` and set microphone to **Allow**.
        </Note>
      </Step>

      <Step title="Start recording">
        Click **Start** to begin. Jam captures everything in the active tab.
      </Step>

      <Step title="Annotate during recording">
        While recording, select the draw tool to annotate on screen. Drawn shapes fade away automatically after 3 seconds.

        <Warning>
          Annotations can only be added **during** recording, not after. The draw feature is available on all paid plans, with 3 free uses.
        </Warning>
      </Step>

      <Step title="Stop and share">
        Click **Stop** when you're done. Jam packages the video and diagnostics into a shareable link.
      </Step>
    </Steps>

    <Note>
      Tab recording does not capture the browser URL bar or any pop-up windows that open outside the tab (such as external login flows). Use desktop recording for those scenarios.
    </Note>
  </Tab>

  <Tab title="Desktop recording">
    Desktop recording captures an entire window or your full monitor. Use it for bugs that span multiple tabs, involve login pop-ups, or require the browser URL bar to be visible.

    <Steps>
      <Step title="Open the Jam extension">
        Click the Jam icon in your browser toolbar.
      </Step>

      <Step title="Select desktop recording">
        Choose the **Record desktop** option from the extension panel.
      </Step>

      <Step title="Choose what to record">
        When prompted by your browser, select the window or monitor you want to capture.
      </Step>

      <Step title="Start recording">
        Click **Start**. Jam captures the full window or screen, including the URL bar.
      </Step>

      <Step title="Stop and share">
        Click **Stop** to finish. Jam bundles console logs and network requests from every tab you interacted with during the recording (as long as Jam is installed in that browser window).
      </Step>
    </Steps>

    <Tip>
      Desktop recording is the right choice when a bug spans multiple tabs or windows. For example, an update appearing in one tab but not another. Jam captures console logs and network requests from all involved tabs simultaneously.
    </Tip>
  </Tab>
</Tabs>

## Incognito recording

Jam fully supports incognito mode. See [Incognito sessions](/incognito) for setup steps.
