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Latest Posts
 
Customer Stories

How Swimply is prioritizing quality with Jam to reproduce bugs in one click

The Problem Reproducing bugs was taking nearly one hour per ticket Swimply is an online marketplace that allows homeowners to share their passion spaces with their local communities. They have started with swimming pools, but pools are just the beginning, as they are expanding into new shared experiences like tennis
5 min read
 

Dev tool sprint season is here, see what we’re shipping 🚀

The number one reason we hear how people found out about Jam is that an engineer they work with shared Jam with them. That is really meaningful to us, because we started Jam to bridge the divide between engineers and their broader teams, to help companies work better together to
1 min read
 

10 best ChatGPT and GPT-4 prompts for Seed stage founders

Are you a seed stage founder looking for inspiration to grow your startup? Look no further than ChatGPT and GPT-4 prompts! These powerful language models can generate a wide range of prompts to spark your creativity and help you think outside the box. In this blog post, we've compiled the
2 min read
 
Product Management

10 best ChatGPT and GPT-4 prompts for product managers

Welcome to the world of AI-powered productivity! Today, we're sharing 10 top prompts for product managers using ChatGPT and GPT-4. These practical AI tools can help you work more efficiently, find new ideas, and solve common problems. Read on to discover how these prompts can make a real difference in
1 min read
 

10 best ChatGPT and GPT-4 prompts for QA testers

Quality assurance (QA) testers play a critical role in ensuring that software products are functional, reliable, and user-friendly. With the emergence of advanced AI language models like ChatGPT and GPT-4, QA testing has become even more efficient and effective. In this blog post, we'll explore 10 of the best ChatGPT
1 min read
 

X ChatGPT prompts for great Product Roadmaps to amaze your team

* A product roadmap is a visual tool that helps to communicate the vision and progress of what's coming next for a product. It is an essential asset for aligning teams and stakeholders around product strategy and priorities, including executives, engineering, marketing, customer success, and sales. * Product managers are typically responsible
2 min read
 

Unleash the Power of Bug Reporting with Jam in 2023

In our modern era of digital disruption, quality assurance (QA) plays such a pivotal role in making sure the development of bug-free products. In this tough journey, innovative bug reporting tools, like Jam, are making their statement by offering an efficient and seamless way of managing bugs. The platform, as
2 min read
 

10 Best Bug Tracking Tools in 2023

Researching new tools is a tedious task, so we explored the best bug tracking tools that you can use in 2023. We looked into what makes them so good -- their features, their user's ratings and how to best leverage them. While in an ideal world every code would run
5 min read
 

How to save console logs to file in Chrome

Looking to save console logs to share with your developers? The easy way is to use the Jam extension. In one click you get a link you can share that includes all the console logs & network requests your engineers need. If you want to do it the old & manual way,
1 min read
 
QA

Testing Tools: The Modern QA Tools Stack

Being a 10x QA tester is easier when you've got the right tools in place that do the hard work for you. And that's important because QA carry a lot of responsibility on any product team to ensure customers are delivered an awesome experience. With so many tools out there,
5 min read
 
Customer Stories

How Laurel is accelerating their software development lifecycle with Jam

The problem Reproducing complicated bugs was making the lifecycle to ship products days vs minutes. Time is finite for Laurel and its customers, and they're on a mission to give busy professionals back that time through software that automates reporting and tracking billable hours. This means the Laurel team holds
4 min read
 

Introducing JamGPT – your AI debugging assistant

Today, we're excited to announce JamGPT, a new AI debugging assistant that helps you fix bugs faster. 0:00/1× While most things in product development have changed 100x since the 1990’s, how we report bugs has not. So we started a company to change that, and bring the
4 min read
 
Engineering

Our journey with GraphQL and the trade-offs we've encountered along the way

At Jam, we initially chose GraphQL for our product due to its flexibility and ability to build lightweight and fast front-ends. However, as we’ve scaled, we have encountered challenges with GraphQL related to maintainability, debugging and monitoring. Even within our engineering team, the jury is out on whether those
7 min read
 
Engineering

Debugging a complicated chain of events that led to a bug

We built Jam to help you file bugs. But we’re not perfect! Here’s a quick teardown on one of our own bugs—a bug that affected some users during their first Jam install. We’re writing this because we’re imperfect, and we think it’s a great
4 min read
 
Engineering

Migrating from MongoDB to Postgres: Part 1

This is the first part of an upcoming series documenting our work in migrating databases from MongoDB to Postgres. We did this with zero incidents, having planned the changes over 6 weeks, and executed them in under an hour. We’d love to share our thoughts on how we approached
5 min read
 
Bug reporting guides

Why sharing network logs is important when reporting a bug

Picture this: You share a bug with an engineer, and they're asking for "network logs." As a non-technical person, you might be scratching your head wondering what that even means. But fear not, understanding the importance of network logs can help you communicate more effectively with engineers and ultimately lead
5 min read
 
Engineering

Creating custom embeds with an oEmbed API using Cloudflare Workers

If you have a SaaS product that you want to embed into other platforms like Notion, you might find yourself struggling with the limitations of existing embed options. Fortunately, you can create your own custom embeds by creating an oEmbed API using Cloudflare Workers. In this post, we'll walk you
3 min read
 
Founders

7 tips I wish I had known about finding product-market fit

Finding product-market fit can be one of the most challenging and confusing parts of being an early-stage founder. While some rare startups hit product-market fit right out of the gate, it often takes companies multiple years. I’ve asked multiple entrepreneurs this week how long it took to find product/
5 min read
 

The bug reporting process: an outdated remnant of the 1990s

It's astonishing how little the world of bug reporting has changed since the 1990’s. Despite all the technological advancements we've made in the rest of software development, the way we handle bugs has stayed the same. Does this scenario sound familiar to you? An engineer picks up a ticket,
4 min read
 
Product Management

How technical does a product manager need to be?

As a product manager, you play a critical role in the success of the product and team you manage. The responsibilities of a product manager can vary widely and can be different company to company but in general all aspects of product development, from defining the product's strategy and setting
7 min read
 
Famous bugs

How a single line of code brought down a half-billion euro rocket launch

It’s Tuesday, June 4th, 1996, and the European Space Agency is set to launch its new Ariane 5 rocket for the first time. This is the culmination of a decade of design, testing and a budget spending billions of euros. The goal of Ariane 5 is simple, but the
4 min read
 

11 tips for managing a remote team

Managing any team remotely comes with difficult challenges. Over the past few years many teams were hurled into a remote first way of working and had to figure things out for themselves. If you’re not looking to optimize how you manage a remote team with best practices, follow these
7 min read
 
Product Management

10 books every product manager should read

I personally believe product managers should be voracious readers. There are plenty of books that a product manager should read. Too much really, so I figured I’d put together some of my favorites. Below are some tried and true books every PM should read throughout their career regardless of
11 min read
 
Product Management

Tips & tricks for doing a demo at show & tell

There is an art to demoing a new feature or product. You and your team have spent weeks or months working on this project so you justifiably want to show it off to everyone. A lot of companies have a show & tell or a demo day or system demo. It
7 min read
 

4 software quality trends to watch in 2023

The tech industry is navigating unprecedented times: a record VC funding bubble caused a hyper-competitive market, followed by a dramatic downturn with mass layoffs. The result is that companies are under pressure to deliver high-quality software faster than ever before, all with fewer resources and people. At the same time,
4 min read