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Latest Posts
 
Famous bugs

How a single line of code brought down a half-billion euro rocket launch

It’s Tuesday, June 4th, 1996, and the European Space Agency is set to launch its new Ariane 5 rocket for the first time. This is the culmination of a decade of design, testing and a budget spending billions of euros. The goal of Ariane 5 is simple, but the
4 min read
 
Product Management

What are the key differences between a product manager and product owner?

Product management is still a fairly new discipline and one that is still evolving. I’ve been in product management for over a decade now and even in that time have seen plenty of changes. If you're in the tech industry, you've probably heard the terms "product manager" and "product
6 min read
 

11 tips for managing a remote team

Managing any team remotely comes with difficult challenges. Over the past few years many teams were hurled into a remote first way of working and had to figure things out for themselves. If you’re not looking to optimize how you manage a remote team with best practices, follow these
7 min read
 
Product Management

10 books every product manager should read

I personally believe product managers should be voracious readers. There are plenty of books that a product manager should read. Too much really, so I figured I’d put together some of my favorites. Below are some tried and true books every PM should read throughout their career regardless of
11 min read
 
Product Management

Tips & tricks for doing a demo at show & tell

There is an art to demoing a new feature or product. You and your team have spent weeks or months working on this project so you justifiably want to show it off to everyone. A lot of companies have a show & tell or a demo day or system demo. It
7 min read
 

4 software quality trends to watch in 2023

The tech industry is navigating unprecedented times: a record VC funding bubble caused a hyper-competitive market, followed by a dramatic downturn with mass layoffs. The result is that companies are under pressure to deliver high-quality software faster than ever before, all with fewer resources and people. At the same time,
4 min read
 
Product Management

7 tips to supercharge your productivity as a product manager

As a product manager, it's vital you’re as productive and effective as possible. But productivity is not just about working harder or longer hours; it's about working smarter and more efficiently. Here I've put together 7 tips I’ve found helpful throughout my career. By implementing these strategies, you
7 min read
 
Product Management

9 best productivity tools for product managers

Productivity is crucial for product managers, who are responsible for wearing many hats (a.k.a are very busy!). We surveyed product managers at some of the top companies in the industry, including Google, Microsoft, and Vercel, to find out their favorite tools for staying organized and on track. Here
8 min read
 
Interviews

A Q&A with Jonathan Ross, Israel's Head of QA at Just Eat Takeaway: from kibbutz farmer to QA in the metaverse

This week we talked to Jonathan Ross, Head of QA at Just Eat Takeaway. His path to QA is wild: from Kibbutz farmer, to leading QA in the metaverse, to now running a QA team at Just Eat Takeaway, the leading global online food delivery marketplace. So, what’s it
6 min read
 

10 tips for onboarding as a new product manager

Onboarding as a new product manager can be an overwhelming experience. You’re not only learning the ins and outs of a new company, but you're also responsible for managing a product and leading a team. You're usually coming in cold to a hot situation. It can be a lot
4 min read
 
Engineering

Building the ClickUp integration at Jam

At Jam, our mission is to help teams ship high-quality software, faster. We do this by making it easier to communicate about and fix bugs. Our tool makes sure all the information engineers need to debug a bug, like network requests, console logs, screenshots, videos, and device, OS, and browser
4 min read
 
Getting Started

Step by step guide: how to use Jam for ClickUp

Welcome! In this guide we will help you get started logging bugs to ClickUp blazingly fast using the Jam for ClickUp browser extension. What does Jam for ClickUp do? Integrate ClickUp with Jam to be able to log bugs as ClickUp tasks extremely fast without context switching. ClickUp tasks created
2 min read
 
Developer Productivity

How to move fast and not break things as a remote company

The Facebook-era “move fast and break things” startup motto no longer applies in today’s hyper-competitive environment. This is especially true for SaaS startups like Jam, where customers trust and rely on their products to complete their work. If you’ve met anyone on the Jam team, you know we
4 min read
 
Founders

Bugs vs. product-market fit: why even startups need to build high quality products

When you're in the earliest stages of your startup trying to find product-market fit, the advice everyone gives you is to ship fast and ship messy, because you'll know you have product-market fit when users are willing to jump through hoops and use your product even when it’s janky
4 min read
 
Engineering

Automating Chrome extension publishing with GitHub Actions

In the earlier days of Jam engineering, we did a few things that don’t scale. As one of those many things, we manually submitted the extension to the Chrome Web Store. This meant whenever we wanted to release newer versions of our extension, one of our engineers had to
4 min read
 
Interviews

A Q&A with Alex Wolfe, program manager at Airtable, on must-have productivity tools, habits, and workflows

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something new,
3 min read
 
Interviews

A Q&A with Kayleen Standridge, product manager at ClickUp, on must-have productivity tools, habits, and workflows

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something new,
2 min read
 
Interviews

A Q&A with Kirk Fernandes, founder of Merit, on must-have productivity tools, habits and workflows as a startup CEO

Each week we talk to people we admire to learn about how they work: their processes, tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something new, or,
5 min read
 
Developer Productivity

5 tools you can use to boost developer productivity

It's really important on any team to use tools, processes and workflows that unblock developers and help boost their productivity. Luckily, there are some great tools out there who help solve pieces of the developer productivity puzzle. We're building one – Jam – saving developers hundreds of thousands of debugging minutes through
4 min read
 

Tom Takigayama, Director of Product Design at Justworks on how you can manage high-functioning teams

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, the tools they use, and the things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode,
10 min read
 
Interviews

Philina Fan on her journey from a fashion designer to a digital product designer at Handshake

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode, we interviewed
16 min read
 
Interviews

Diego Zaks, design leader at Ramp on how building trust can make you a better designer

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, the tools they use, and the things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode,
11 min read
 
Product Management

How to find your product adoption indicator: a step-by-step guide to finding the number that makes your users stick

Every startup needs to know what makes a user stick. Figuring this out helped us make key decisions to grow our business. We’ve all heard about Facebook's "7 friends in 10 days" story. But how do you go about finding what makes your product stick? We’ve got a
6 min read
 
Interviews

A Q&A with Omar Torres on being the Founding Engineering Manager at Chessly

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something new,
4 min read
 
QA

So, you’ve been asked for a HAR file. Here’s what to do.

Welcome to the easiest guide to sending a HAR file. Below are steps for Chrome, Safari, Microsoft Edge and Firefox. Engineers often ask for HAR files to help them debug issues you’ve reported. It’s going to take you just a minute or two to do and it will
7 min read