Choose a plan
for your team
Starter
$0 per month
- Basic features
- Unlimited Jams
- 5 minute recording time
- 5 Recording Links per month
- 5 iOS Jams with Logs
Team
Try for free
$14 per creator / month*
- Everything in starter, and
- Unlimited viewers
- 15 minute recording time
- Backend logging integration
- Video blurring & annotations
- Autofill title and repro steps with AI
- 50 Recording Links per month
- 50 iOS Jams with Logs
Enterprise
Custom
- Everything in Team, and
- Unlimited viewers and creators
- Advanced access controls
- Custom data retention policies
- SAML / SSO
- Audit logs
- Unlimited Recording Links
- Unlimited iOS Jams with Logs
- Priority support
Team add on
Jam for Customer Support
Team add on
Easily request screen recordings from your customers in one click
Custom / month
- Connects to your team's Intercom helpdesk
- Automate support workflows with Intercom Fin
- Nothing for your customers to install or setup
- Speed up ticket resolution time
- Avoid back and forth with developers
Working on an open-source project? Get Jam for free
Compare plans
Starter
Team
Enterprise
| Capture | |||
Unlimited Jams | |||
Recording limit | 5 min | 15 min | 15 min |
Recording link Jams | 5 / month | 50 / month | Unlimited |
iOS Jams with logs | 5 / month | 50 / month | Unlimited |
Unlimited folders | |||
Annotation tools | |||
Instant Replay | |||
Video annotations | |||
Video blurring | |||
Video recording limit | 5 minutes | 15 minutes | 15 minutes |
Autofill title and repro steps with AI | 200 generations / month | Unlimited | |
Iframe and canvas support |
| Metadata | |||
Console & Network logs | |||
Device metadata | |||
User actions | |||
Custom metadata | |||
AI-Debugger |
| Team collaboration | |||
Unlimited viewers | |||
Creators | 15 creators | Unlimited | |
Private Jams | |||
Private folders | |||
Team access controls | |||
SAML SSO | |||
Workspace analytics | |||
Custom data retention policy | |||
Audit logs | |||
Priority support |
Have any questions about what plans or features are right for you? Contact sales
10,204,102
Jams by 200,000+ happy Jammers
Jam streamlined bug reproduction and eliminated miscommunication with our developers — on top of reporting the issue and expected result.
Jam made it much easier for the QA and development teams to work thanks to automatic browser logs and integrations with Sentry and Jira.
Jam's a game changer. Anyone on our team can record a bug and collect error messages without any technical sense at all.
Jam is an extremely valuable tool for testing. The instant replay feature alone has saved our QA team countless hours reproducing issues.
The ability to capture videos, complete with detailed console and network logs, has made identifying and communicating bugs a breeze.
Jam’s bug-tracking capabilities have significantly enhanced our workflow, making it an invaluable tool for our team.
Jam saves me a lot of time reporting bugs. All the necessary information is captured in the link I send to the developers.
With Jam you don’t need separate resources focusing just on bugs. You can get more done with less people.
Our whole team uses Jam to quickly report issues or bugs. Having a visual recording with logs has made investigations and follow-ups much smoother.
QA used to be the worst part of our website build process, but you guys made it faster and better.
With Jam we save between 15 and 60 minutes per ticket. We're dealing with several dozen tickets a week. That’s several hours of engineering time per week, that adds up quite a bit.
Getting screen recordings with the right console errors, network requests, payloads, etc; was a daily issue. Jam does all of it.
Every time I record a bug with Jam, I save myself from shoulder tapping an engineer to review it with them. It’s a big time-saver!
Jam streamlined bug reproduction and eliminated miscommunication with our developers — on top of reporting the issue and expected result.
Jam made it much easier for the QA and development teams to work thanks to automatic browser logs and integrations with Sentry and Jira.
Jam's a game changer. Anyone on our team can record a bug and collect error messages without any technical sense at all.
Jam is an extremely valuable tool for testing. The instant replay feature alone has saved our QA team countless hours reproducing issues.
The ability to capture videos, complete with detailed console and network logs, has made identifying and communicating bugs a breeze.
Jam’s bug-tracking capabilities have significantly enhanced our workflow, making it an invaluable tool for our team.
Jam saves me a lot of time reporting bugs. All the necessary information is captured in the link I send to the developers.
With Jam you don’t need separate resources focusing just on bugs. You can get more done with less people.
Our whole team uses Jam to quickly report issues or bugs. Having a visual recording with logs has made investigations and follow-ups much smoother.
QA used to be the worst part of our website build process, but you guys made it faster and better.
With Jam we save between 15 and 60 minutes per ticket. We're dealing with several dozen tickets a week. That’s several hours of engineering time per week, that adds up quite a bit.
Getting screen recordings with the right console errors, network requests, payloads, etc; was a daily issue. Jam does all of it.
Every time I record a bug with Jam, I save myself from shoulder tapping an engineer to review it with them. It’s a big time-saver!
Jam streamlined bug reproduction and eliminated miscommunication with our developers — on top of reporting the issue and expected result.
Jam made it much easier for the QA and development teams to work thanks to automatic browser logs and integrations with Sentry and Jira.
Jam's a game changer. Anyone on our team can record a bug and collect error messages without any technical sense at all.
Jam is an extremely valuable tool for testing. The instant replay feature alone has saved our QA team countless hours reproducing issues.
The ability to capture videos, complete with detailed console and network logs, has made identifying and communicating bugs a breeze.
Jam’s bug-tracking capabilities have significantly enhanced our workflow, making it an invaluable tool for our team.
Jam saves me a lot of time reporting bugs. All the necessary information is captured in the link I send to the developers.
With Jam you don’t need separate resources focusing just on bugs. You can get more done with less people.
Our whole team uses Jam to quickly report issues or bugs. Having a visual recording with logs has made investigations and follow-ups much smoother.
QA used to be the worst part of our website build process, but you guys made it faster and better.
With Jam we save between 15 and 60 minutes per ticket. We're dealing with several dozen tickets a week. That’s several hours of engineering time per week, that adds up quite a bit.
Getting screen recordings with the right console errors, network requests, payloads, etc; was a daily issue. Jam does all of it.
Every time I record a bug with Jam, I save myself from shoulder tapping an engineer to review it with them. It’s a big time-saver!