Workspace Visibility

Overview

Workspace visibility makes it easier for people in your company to find and join your team's workspace in Jam. When enabled, new users who sign up with your company's email domain can immediately join your team workspace and start collaborating.

Managing Workspace Visibility

Workspace visibility determines whether Jam surfaces your team during:

• Sign-up for new users with your company email domain

• In-product prompts for existing Jam users with your company email domain

Users automatically join as Viewers and can be promoted to other roles by team admins

Default Behavior

Workspace visibility availability depends on your plan:

• Free and Team Plan: Available and enabled by default for all workspaces

• Enterprise Plan: Not available, as Enterprise workspaces use advanced security and team management controls

• Legacy Plans: Disabled by default. Upgrade to the new Team plan to enable this option

Configure

Only workspace admins can change visibility settings:

1. Go to your workspace settings page.

2. Find the Workspace visibility section.

3. Toggle On or Off

On

Workspace visibility: On

New users with your @company.com email Any user signing up or using Jam with your company email domain sees an option to join your workspace instantly.

Off

Workspace visibility: Off

New users with your @company.com email Your workspace is hidden from automatic discovery.

Privacy Considerations

Workspace discoverability is separate from your access controls, which determine who can access your team's Jams:

• Workspace visibility: Controls whether users with your domain can find and join your workspace

• Access Controls: Controls who can view your team's Jams and folders

Workspace admins receive notifications whenever someone joins their workspace through this feature

You can have discoverability enabled while still maintaining strict access controls for your team's content.