Jam Documentation
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  • How to use Jam + Azure DevOps
  • How to send existing Jams to Azure DevOps

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  1. Integrations

Azure DevOps

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Last updated 6 months ago

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You can connect Azure DevOps and Jam in order to instantly create Azure DevOps issues right from Jam's browser extension. Every Azure DevOps issue you create with Jam automatically includes:

  • Console logs

  • Fully inspectable network requests

  • URL, timestamp and country

  • Device, OS, Browser

  • Viewport size

  • Network speed

That way, it's perfect for engineers to help them debug issues faster.

You can configure all the relevant Azure DevOps fields right from Jam – like project, team, priority and more. Our goal is to make you 20x faster at logging bugs to Azure DevOps.

Step by step instructions below - or watch this 2 min tutorial to start creating Jams in Azure DevOps.

How to use Jam + Azure DevOps

  1. First, you'll need to make sure you have the access settings in your Azure DevOps organization enabled. Go to your organization settings, and under Policies enable the "Third-party application access via OAuth".

  2. Then, you need to have Jam installed in your browser. Follow our Jam getting started guide here if you haven't downloaded and setup Jam yet:

Get Started

  1. Next, capture your bug with Jam.

  2. In the Jam extension, you will have the option to choose where Jam sends your screen capture to. Click on "Link you can share" and change it to Azure DevOps.

  3. Jam will guide you through authenticating with Azure DevOps.

  4. Once Jam is connected to Azure DevOps, you will be able to setup your Azure DevOps issues right from Jam. Choose the project, team, priority, assignees, etc., right from Jam.

  5. Pro tip: you can click "Edit fields" to manage which fields from Azure DevOps are shown in Jam:

  6. Click "Create issue" and once Jam creates your Azure DevOps issue, it will automatically open in a new tab.

How to send existing Jams to Azure DevOps

You can automatically create Azure DevOps issues from existing Jams – in just 2 clicks.

Note: You must be logged into Jam to use this feature. Logged out users will not see this option.

  1. Open up the Jam you want to convert to an Azure DevOps issue.

  2. Click "Send to App" and select Azure DevOps.

  3. If you have not used Jam + Azure DevOps before, it will first redirect you to log in with Azure DevOps.

  4. Enter the details of your Azure DevOps issue: project, team, priority, etc

  5. Pro tip: you can click "Edit fields" to manage which fields from Azure DevOps are shown in Jam.

  6. Click "Create issue" to create your Azure DevOps issue.