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Connect Jam to Azure DevOps to turn every bug capture into a work item with full debug context already attached. Engineers get everything they need to reproduce the issue without any manual information gathering.
You need the Jam Chrome extension installed. See Getting Started if you haven’t set it up.

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Prerequisites

Before connecting Jam to Azure DevOps, enable third-party OAuth access in your Azure DevOps organization:
  1. Go to your Azure DevOps organization settings.
  2. Under Policies, enable Third-party application access via OAuth.

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What’s included in every Azure DevOps work item

Every Azure DevOps issue created from Jam automatically includes:
  • Console logs
  • Fully inspectable network requests
  • URL, timestamp, and country
  • Device, OS, and browser
  • Viewport size
  • Network speed
1

Capture your bug

Use the Jam browser extension to capture your bug.
2

Select Azure DevOps as the destination

In the Jam extension, click Link you can share and change the destination to Azure DevOps.
3

Authenticate with Azure DevOps

Complete the Azure DevOps OAuth flow to connect your account.
4

Configure your work item

Once connected, set up your work item from Jam: choose the project, team, priority, assignees, and more.
5

Create the work item

Click Create issue. Jam creates the Azure DevOps work item and opens it in a new tab.
Click Edit fields during work item setup to manage which Azure DevOps fields appear in the Jam extension. Remove fields you don’t use to keep the process fast.