Jam for Customer Support

Jam for Customer Support helps your team solve customer issues faster.

With Jam, your customer support team can service more customers by spending less time on each conversation, and engineers can fix issues faster.

Support agents can request a screen recording from your customers, and get a Jam with all information engineers need to debug the issue. It's all captured so your agents no longer have to reproduce or find the technical diagnostics before reporting the bug.

To get Console and Network logs in every customer support ticket install jam.js. Here’s how: Capture logs, network requests and more with Jam.js