What gets captured automatically
When you take a screenshot with Jam, the following technical diagnostics are automatically included:- Console logs
- Fully inspectable network requests
- URL
- Timestamp and country
- Device, OS, and browser
- Viewport size
- Network speed
- Full-page context of any cropped screenshot
Take a screenshot
1
Open the Jam extension
Click the Jam icon in your browser toolbar to open the extension.
2
Select the screenshot tool
Choose Capture screenshot from the extension panel.
3
Capture the screen
- Full-screen screenshot: Click once anywhere on the page to capture the entire viewport.
- Cropped screenshot: Click and drag to select the specific area you want to capture.
4
Annotate (optional)
After the screenshot is captured, use the annotation tools to mark up the image.
5
Create and share
Click Create to generate a shareable link. Jam packages the screenshot and all technical diagnostics into one link and copies it to your clipboard.
When you take a cropped screenshot, Jam also captures a full-page screenshot and displays both side-by-side in the Jam report. This helps engineers understand exactly where on the page the cropped area came from. To exclude the full-page screenshot, deselect that option in the draft window before clicking Create.