1. Introduction

This Cookie Policy explains how Jam (operating the website jam.dev and its subdomains) uses cookies and similar tracking technologies on our website. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you acknowledge that you have read and understood this policy, and (where required by law) you consent to the use of cookies as described herein. This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

We use cookies to provide, secure, and improve our services, to remember your preferences, to analyze website traffic and usage, and to personalize content including ads. Some cookies are essential for the website to function and cannot be switched off in our systems, while others are non-essential (used for analytics, performance optimization, advertising, and social media features) and will only be used with your consent where required. You have the right to control or limit the use of cookies – we explain how to do so in the “Managing and Deleting Cookies” section below.

Under GDPR, we rely on user consent for non-essential cookies (e.g. analytics and advertising cookies) and on legitimate interests or contractual necessity for essential cookies. Under CCPA, we do not sell personal information; however, some cookies used for advertising may be considered a “sale” or “sharing” of data under CCPA’s broad definitions. California residents have the right to opt out of such sharing – this can be done by disabling Advertising cookies as described below or by using browser signals such as the Global Privacy Control (GPC). We honor such preferences in accordance with CCPA. For more details on how we handle personal data, please refer to our Privacy Policy.

2. What Are Cookies

Cookies are small text files that are placed on your computer or device when you visit a website. They enable the website to recognize your device and store certain information about your preferences or past actions. Cookies serve many purposes – for example, they can allow a site to remember your login status, keep track of items in a shopping cart, or understand how you are using the site.

Cookies can be first-party (set by the website you are visiting, in this case jam.dev) or third-party (set by a domain other than jam.dev, typically when we incorporate external services or content on our pages). Cookies may also be categorized by their lifespan: session cookies (which are temporary and deleted when you close your browser) or persistent cookies (which remain on your device for a set period or until you delete them).

In addition to cookies, we may use similar tracking technologies such as web beacons, pixels, and local storage. For example, a small graphic image or pixel tag in an email or on a webpage can track whether you opened an email or viewed a page. These technologies function in a way similar to cookies by placing small files or code on your device to monitor your activity. In this policy, when we refer to "cookies," this term includes these similar technologies as well.

3. How We Use Cookies

We use cookies and similar technologies for several purposes:

Essential operations: Certain cookies are necessary to deliver our services and ensure our site functions properly. For instance, we use cookies to authenticate users, prevent fraudulent use of user accounts, and protect our website from security threats (such as cookies used by Cloudflare to distinguish legitimate traffic from malicious bots). These cookies do not require consent where strictly necessary.
Performance and functionality: We use cookies to remember choices you have made on our site (such as language preferences) and to provide enhanced features. These cookies are not strictly necessary but improve your experience by enabling personalization and site features (for example, remembering that you have an active support chat session). They may also be used to distribute load on our servers, ensuring the website remains available and performs well.
Analytics: We employ analytics cookies to collect information about how visitors use our website. This helps us understand which pages are popular, how users navigate through the site, and other usage patterns. The data is aggregated and anonymized/pseudonymized – we do not use analytics cookies to identify you personally. Analytics cookies enable us to continually improve our website and services for our users.
Advertising and marketing: We and our advertising partners use cookies to deliver advertisements that are relevant to you and to measure the effectiveness of our advertising campaigns. Advertising cookies remember your visits to our site and others, and may track things like the pages you viewed or the links you clicked. They help us serve you targeted ads on third-party platforms (such as Google or Facebook) based on your interests, and limit the number of times you see an ad. Any such advertising cookies are deployed only in jurisdictions where such practice is permitted and with appropriate user consent.
Social media integration: Our site may integrate features from social media or other external platforms (for example, a "Tweet" button from Twitter or embedded YouTube videos). These features may set cookies that allow those platforms to recognize you and track your usage of our site. Such cookies may also enable you to share content via the social network in question. We do not control these cookies; they are set by the third-party platforms described in Section 5.

4. Types of Cookies We Use

We categorize the cookies used on our website into the following groups:

a. Necessary

Essential cookies are crucial for the basic functioning of the website. They enable core features such as security, network management, and accessibility. Without these cookies, services you have asked for (such as logging into secure areas or adding items to a cart) cannot be provided properly. We use essential cookies to maintain the integrity and security of our platform, to authenticate users, and to enable you to move around the site and use its features.

Because these cookies are necessary for the website to function, they are set without requiring user consent (where this is in accordance with applicable law). However, you can still block or delete them using your browser settings (see Section 6), but be aware that some parts of the site may not work correctly as a result.

b. Preferences

Preferences cookies help us enhance the performance and usability of our website. They collect information about how users interact with our site, such as which pages are visited most often and if users encounter errors.

These cookies do not collect information that directly identifies a visitor. All information is aggregated and used to improve how our website works. We only deploy preferences cookies with your consent.

c. Statistics

Analytics cookies collect information about how visitors use our site, in order to measure and improve its performance. Through these cookies, we gather aggregate data on metrics such as total visitor counts, traffic sources, pages visited, user flows, and repeat visits. This helps us understand what content is popular or where users might be encountering issues, so we can enhance our content and navigation.

The information collected by analytics cookies is generally processed in a de-identified manner (for example, using unique IDs rather than names). However, even though we do not use analytics data to directly identify you, it might be considered personal data under privacy laws. Therefore, we will only set analytics cookies with your consent .

d. Marketing

Advertising cookies (also known as targeting cookies) are used to deliver content that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies may track your browsing habits across our site and others, and they use this info to show you targeted ads on third-party platforms or websites. We use advertising cookies in conjunction with external partners who provide marketing and advertising services.

We will only set advertising cookies on your device with your consent.

5. Third-Party Cookies

Many of the cookies described above are set by third-party service providers that we partner with. We carefully select and monitor these partners, but since the cookies originate from their domains, we want you to be aware of them. We do not have direct control over the data collected by third-party cookies (the data is controlled by the respective provider), but we ensure that any third parties we engage are reputable and compliant with privacy laws.

6. Managing and Deleting Cookies

You have the right to control how cookies are used on your device. If you do not want cookies to be stored on your device, you can adjust your web browser settings or use our website’s cookie management tools (where available) to refuse the use of certain cookies. Below, we outline ways you can manage cookies:

For more information about cookies, including how to see what cookies have been set on your device and how to manage or delete them, you might visit external resources such as allaboutcookies.org. This site provides detailed guidance on how to control cookies on various browsers.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, operational or legal requirements, and for other purposes. If we make any significant changes, we will notify users by updating the “Last Updated” date of this policy and, if required, by additional means such as a site notice or email notification. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Your continued use of jam.dev after any updates or modifications to this Cookie Policy will constitute your acknowledgment of the changes and (where applicable) your agreement to the updated policy. If you do not agree to any changes, you should disable cookies as outlined in Section 6 or refrain from using our site. Historical versions of this policy may be requested by contacting us.

8. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us. We value your feedback and will do our best to address any issue promptly.

You can reach our privacy team by email at hello@jam.dev. Please include in your correspondence any relevant information that could help us assist you (for example, if you are referencing a specific cookie or preference).

Last Updated: October 3, 2025