SSO

Overview
Connect your identity provider to Jam for streamlined authentication and automated team management. Your team gets secure, centralized access control while you eliminate manual user provisioning overhead.
How It Works
SSO (Single Sign-On): Connects your identity provider to Jam for authentication. Team members log in using their corporate credentials instead of separate Jam passwords.
Directory Sync: Automatically syncs user changes from your identity provider to Jam. When you add, remove, or modify users in your IdP, those changes reflect in your Jam workspace automatically.
Configure
Configure Single Sign-On
Go to Team Settings → General → Access
Click Setup next to Identity Provider
Follow the step-by-step walkthrough for your IdP
Complete the configuration in your identity provider
You should now see your IdP listed in the Access section. Team members can log in using SSO.
SSO is configured for a single domain by default. Need multiple domains? Contact our team to enable additional domains.
User Management
How you manage team members depends on your Directory Sync configuration:

Automated Management
User provisioning: Happens in your identity provider
New user notifications: Users get email notifications when provisioned
Role management: Handle manually in Jam team settings
User removal: Remove from IdP to revoke Jam access automatically
Group sync: Manage access via user groups in your IdP
Access the directory sync management page through Team Settings → Team → Manage Members.
User groups cannot be mapped to specific Jam roles automatically. Role assignment requires manual configuration.
FAQs
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