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Documentation Index

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Mission

To speed up software development

Software runs the world. Education, healthcare, finance, AI: every industry moves at the speed of its software teams. The faster those teams ship, the faster everything moves. Jam exists to fix the slowest part of that loop: turning a bug into a working fix.

To make every bug fixable by humans and AI

Engineers still get bug tickets without console logs, network requests, or repro steps. They guess at what happened. Now their AI coding agents have to guess too. Claude Code, Cursor, Copilot, and Codex are only as good as the context you give them. A vague bug ticket produces a vague pull request. A Jam produces a fix. One click captures the bug with everything engineers and AI agents need to debug it: console logs, network requests, device info, repro steps, and a full session replay. Drop a Jam into your IDE, coding agent, or CI pipeline through the Jam MCP server, and the AI has the full picture before it writes a single line of code.
“A bug report is a prompt with context. Jam provides all the context that AI needs to fix the bug.”
This is what bug reporting looks like in the era of agentic software development: structured context that turns AI assistants from autocomplete into actual fixes.

To inspire beautiful, simple software

Most software is bloated and slow. Bug reporting was a textbook case: install five tools, fill ten fields, paste a screenshot, and type out repro steps. A computer should do that work. Jam takes those steps away. One click captures everything. The link is shareable, works without an account, and can be easily consumed by Claude Code, Codex, or your favorite AI. We hold a high bar for what simple, fast, crafted software feels like, and we hope it raises the bar for the rest of the industry.

Our Values

Build in partnership with our customers

Jam is a true collaboration with our customers. We exist to serve you, not the other way around. This means proactively seeking feedback, acting on it quickly, and being transparent about what we’re building and why.
  • Every new power user hears from a Jam PM/Engineer asking for feedback.
  • All user feedback is shared in a dedicated Slack channel for internal team discussion and action.
  • We try to spend as much time as we can talking to users.
  • We all listen to clips from recent user interviews together as a company and discuss.

Simplicity first, simplicity always

We’re here to simplify bug reporting and take away manual steps. Simplicity isn’t a feature. It’s a first principle in everything we build. If something feels complicated, we ask whether it needs to exist at all.

Ship fast, then learn & iterate in public

We don’t wait for perfect. We ship, we listen, and we improve in the open. We ask for your feedback and share what we learn as we build Jam because the best products are built with their users, not just for them.

We’re here to do our best work

We hold ourselves to a high standard. We build Jam to help you move faster and ship more, and we bring genuine craft and care to everything we make.

About Us

Jam was founded in 2020 and helps software teams at companies such as Ramp, Drata, Perplexity, Elevenlabs, and Autodesk ship higher-quality software faster. We are backed by early investors from Apple, GitHub, Slack, Cloudflare, and PagerDuty, with institutional investors including Union Square Ventures, BoxGroup, Version One Ventures, and Village Global.

Get in touch

Have feedback, questions, or just want to say hi? Reach the team at [email protected]. We read everything.