AI Speedrun
How AI is changing Customer Success w/ Alex Turkovic
Sr. Director of Customer Experience at Belfry, on how AI is changing the way CX teams operate.
AI Speedrun
How Merge uses AI (w/ Co-founder & CTO Gil Feig)
Highlights from our conversation w/ Gil Feig on the AI Speedrun podcast.
CX Guides
How is AI Changing Customer Support in 2025?
How AI is changing the customer support function, how leading platforms compare, and how to implement them in a real support operation.
AI Speedrun
How Wix Builds with AI, with Chief Architect Yoav Abrahami
How Wix engineering uses AI to build software faster.
AI Speedrun
Making Support More Technical: Appcues’ Ricky Perez on the Future of AI in Customer Support
Highlights from our conversation with Ricky Perez, Director of Support at Appcues, on how AI is changing CX.
AI Speedrun
How Vanta Builds with AI, with VP of Engineering Iccha Sethi
Highlights from the AI Speedrun podcast, Iccha Sethi (VP Eng at Vanta) shares how her team builds with AI.
AI Speedrun
How Monday.com Builds AI Products That Teams Actually Use
We spoke to Or Fridman, AI Group PM at Monday.com, to learn how his team builds with AI.
Building Jam
Figma→Video AI workflow
How we use AI to animate real iOS product screens for feature launches.
AI Speedrun
How AI Impacts Customer Support, with Productboard’s Head of Global Support
Highlights from the AI Speedrun podcast, Pavel Malyshev (Head of Support at Productboard) shares how his team uses AI.
AI Speedrun
Beyond the Hype: Honeycomb's CTO on How AI Really Impacts Engineering Teams
How Honeycomb uses AI to accelerate engineering velocity.
Product Updates
Launching today! Report bugs from mobile, fast
Meet Jam for iOS, the first screen recorder made for bug reporting on mobile.
Engineering
Recording Links: The Nitty Gritty Details Behind Today's Launch
Behind the scenes of how we built the first magic link for bug reports!
AI Speedrun
How Intercom Builds with AI, with CTO Darragh Curran
We spoke to Intercom’s CTO Darragh Curran to find out how his team actually uses AI.
Customer Stories
How Visor Ships Features 30% Faster with Jam
"Jam works for us because everyone at the company is building, fixing, QAing the product together. You need a tool that can move as fast as you do."
How companies using Jam are saving six figures annually
While we've always been delighted to hear from customers that Jam makes debugging faster and easier, we wanted to put concrete numbers behind Jam’s impact to make sure we’re building a product that really makes a meaningful difference for them. We worked closely with our customers
Engineering
How We Built Video Annotations w/ tldraw
Jam engineers: Max, Aidan, and Rui get into the technical details of implementing the tldraw library.
Building Jam
Getting Ready to Launch New Blur Tool! (Figma Tour)
We’re getting ready to release Jam’s newest feature, the blur tool! We can’t wait for you all to try it, so this week we’re showing you everything.
Building Jam
9 lessons we learned building Jam in 2024
5 million Jams created by 170k of you 💜 what a year!
Building Jam
Jamboree: 48hrs to build whatever we wanted!
We're excited to share the details of our first company hackathon!
Building Jam
Behind the Scenes: Jam's New Product Onboarding!
Jam designer, Martin, and developer, Petar, get into the details and challenges of building new onboarding flows to make it easy for anyone to start Jamming.
Customer Stories
How Flowcode delivers quality to 65 million people, saving 1000+ debugging hours w/ Jam
“Some of the biggest brands in the world are using Flowcode. We need to make sure the product is as smooth and easy to use as possible. Jam helps us do that faster.”
Bug reporting guides
How to Write a Bug Report: Feedback Tips, Report Templates & Software Testing
Learn how to write a bug report that developers love with this detailed guide, including templates and tools for faster resolution.
Engineering
4 SF Startups Reimagine DevTools w/ AI
Highlights from AI DevTools Night with Jam, Cloudflare & Sourcegraph.
Engineering
How We Rebuilt Our Extension for Manifest V3
Dig into all the technical details with us, and the challenges of doing a complete refactor of our browser extension + rolling it out to 150k users.
Building Jam
The 13 AI tools we use to build our startup
We’re sharing the 13 AI tools we actually use to build Jam (almost every day!) how we use them, and why we love them.