Interviews

A Q&A with Kirk Fernandes, founder of Merit, on must-have productivity tools, habits and workflows as a startup CEO

Each week we talk to people we admire to learn about how they work: their processes, tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something

 

Developer Productivity

5 developer productivity tools we love

It's really important on any team to use tools, processes and workflows that unblock developers and help boost their productivity. Luckily, there are some great tools out there who help solve pieces of the developer productivity puzzle. We're building one – Jam – saving developers hundreds of thousands

 

Tom Takigayama, Director of Product Design at Justworks on how you can manage high-functioning teams

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, the tools they use, and the things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In

 

Interviews

Philina Fan on her journey from a fashion designer to a digital product designer at Handshake

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode,

 

Interviews

Diego Zaks, design leader at Ramp on how building trust can make you a better designer

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, the tools they use, and the things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In

 

Product Management

How to find your product adoption indicator: a step-by-step guide to finding the number that makes your users stick

Every startup needs to know what makes a user stick. Figuring this out helped us make key decisions to grow our business. We’ve all heard about Facebook's "7 friends in 10 days" story. But how do you go about finding what makes your product stick?

 

Interviews

A Q&A with Omar Morales on being the Founding Engineering Manager at Chessly

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn

 

QA

So, you’ve been asked for a HAR file. Here’s what to do.

Welcome to the easiest guide to sending a HAR file. Below are the steps for Chrome, Safari, Microsoft Edge and Firefox. Engineers often ask for HAR files to help them debug issues you’ve reported. It’s going to take you just a minute or two to do and it

 

Interviews

Q&A with Tom Jodeit, Senior Product Manager at Procore on must-have tools and habits

Each week we talk to people within our network to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and

 

Interviews

A Q&A with Nemo Blackburn on must-have tools, habits and workflows as the Founding Product Manager at Primitives

Each week we talk to people we admire to learn about how they work: their processes, tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something

 

Interviews

Jeff Anders, Co-Founder of Ambrook, on how to go from designer to manager

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode,

 

Interviews

Q&A with Rishab Hegde, Product Lead at Rippling on must-have tools and workflows

Each week we talk to people within our network to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and

 

Interviews

Daniel Castro, design leader at Exabeam on how you can find mentors in design

Each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode, we

 

Founders

8 fundraising tips I learned as a VC to help you raise your seed round.

Raising VC is one of the most confusing parts of being a founder. Before co-founding Jam, I was really lucky to spend a few years as a VC at Union Square Ventures and watch hundreds of founders pitch. Of course there's no one good way to raise, but

 

QA

How to hire your first QA person at your startup

Building a bug-free product is important at any company, but at a startup especially, it can make all the difference. While there’s an old startup trope that your product should be so needed that people will use it even when it’s buggy, that advice does not seem to

 

Interviews

Q&A with Nitzan Goldenberg from SeatGeek on must-have tools as a QA leader

Each week we talk to people within our network to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and

 

Building Jam

How to always stay on top of customer feedback

Customer feedback is a gift. What happens when this valuable feedback is lost in the noise? You lose an opportunity to improve your product and make your customers happy. At Jam, we are maniacal about customer satisfaction. Here’s how we do it: * The first step is to make sure

 

Building Jam

How to spin up recruiting at your early-stage startup, the Jam recruiting playbook

When we needed to recruit our first hires at Jam, after we exhausted asking everyone we knew for recommendations, we weren’t sure where to go from there. Do we just post on LinkedIn? Do we work with a recruiting agency? Is TopTal or Hired the way to go? We

 

Building Jam

8 tips for building a fast-paced remote startup culture

Building a remote startup isn't easy. How do you build a fast-paced, collaborative culture when everyone is remote? At Jam, we've learned a lot about how to build a remote startup over the past two years. Here are some of our favorite tips and tricks for

 

9 things not to do in a customer call

First time customer calls can be intimidating. You are hopping on a zoom and trying to convince someone else that there’s a better way to do things. I've done over a 1000 customer calls in the last 4 years. I learned the hard way about the big

 

Product Management

The Pizza-Lover's Guide to Knowledge Management Tools

The world is full of great documentation tools. After 10 years of bouncing around nearly all of them, I’m here to give you an overview of some of my favorites as they compare to Pizza. The Pizza Framework As a product manager, a significant portion of my job is

 

My favorite lesser known tools for startup founders

Hey startup founders! Here are my favorite lesser-known tools that I use and rely on as a founder. What are yours? Journey - for creating awesome presentations really fast Hireflow - for automating reaching out to potential candidates right from their Linkedin profiles Daily Toast - my favorite standup timer

 

Product Management

How to run a retrospective (remotely)

Retrospectives can be an incredibly important part of any product team's process. At Jam, we do 15-30 minute retrospectives after every major feature ships, and after every production incident. Retrospectives have had incredible impactful at Jam. Many of the ways we do things now are a direct result

 

Product Management

The best free bug reporting template for QA and PMs

Bug reporting is an essential part of any product development process but doing it effectively is often easier said than done. Finding and logging bugs improperly can bug your development team big time if you aren't careful. Bug reporting templates can go a long way towards saving time

 

QA

Smoke testing vs. sanity testing: the easiest guide to understanding the difference

Perhaps this is your first product, or perhaps it's your 100th. Either way, it's testing time, baby! But testing time is tricky if you aren't familiar with the nomenclature developers and QA testers use in product development. Two of those terms are "smoke