Irtefa - Jam Blog

Jam raises $8.9M Series A led by GGV Capital U.S.

Jam has raised $8.9M Series A, led by GGV Capital U.S., with participation from Figma Ventures and some of the world’s most prominent leaders in software development, including the founders of Vercel and Mixpanel. We’re excited to announce that Jam has raised $8.9M Series A,

Building Jam

Announcing: Jam has achieved SOC 2 Type II compliance

If you’ve been a Jam customer, you know privacy and security are part of our ethos — with guardrails baked into every facet of product development at Jam. Today, we’ve officially achieved enterprise-grade privacy and security standards for every software team who wants to Jam! In just under 18

Customer Stories

How Pictory moves fast and keeps up with the ever-evolving Artificial Intelligence space

Pictory is one of the fastest-growing startups in the artificial intelligence space. They use AI to convert long-form content into hundreds of short-form multimedia content pieces. By using Pictory’s video creation engine, marketers can generate more leads and boost sales fast. The Problem Bug reporting was chaotic and slowed

Bug reporting guides

Why sharing network logs is important when reporting a bug

Picture this: You share a bug with an engineer, and they're asking for "network logs." As a non-technical person, you might be scratching your head wondering what that even means. But fear not, understanding the importance of network logs can help you communicate more effectively with

Interviews

A Q&A with Alex Wolfe, program manager at Airtable, on must-have productivity tools, habits, and workflows

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn

Interviews

A Q&A with Kayleen Standridge, product manager at ClickUp, on must-have productivity tools, habits, and workflows

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn

Tom Takigayama, Director of Product Design at Justworks on how you can manage high-functioning teams

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, the tools they use, and the things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In

Interviews

Philina Fan on her journey from a fashion designer to a digital product designer at Handshake

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode,

Interviews

Diego Zaks, design leader at Ramp on how building trust can make you a better designer

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, the tools they use, and the things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In

Product Management

How to find your product adoption indicator: a step-by-step guide to finding the number that makes your users stick

Every startup needs to know what makes a user stick. Figuring this out helped us make key decisions to grow our business. We’ve all heard about Facebook's "7 friends in 10 days" story. But how do you go about finding what makes your product stick?

Interviews

Q&A with Tom Jodeit, Senior Product Manager at Procore on must-have tools and habits

Each week we talk to people within our network to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and

Interviews

Jeff Anders, Co-Founder of Ambrook, on how to go from designer to manager

In each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode,

Interviews

Q&A with Rishab Hegde, Product Lead at Rippling on must-have tools and workflows

Each week we talk to people within our network to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and

Interviews

Daniel Castro, design leader at Exabeam on how you can find mentors in design

Each episode of our podcast, we talk to amazing product builders to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. In this episode, we

Interviews

Q&A with Nitzan Goldenberg from SeatGeek on must-have tools as a QA leader

Each week we talk to people within our network to learn about how they work, their processes, tools they use, and things that inspire them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and

Building Jam

How to always stay on top of customer feedback

Customer feedback is a gift. What happens when this valuable feedback is lost in the noise? You lose an opportunity to improve your product and make your customers happy. At Jam, we are maniacal about customer satisfaction. Here’s how we do it: The first step is to make sure

9 things not to do in a customer call

First time customer calls can be intimidating. You are hopping on a zoom and trying to convince someone else that there’s a better way to do things. I've done over a 1000 customer calls in the last 4 years. I learned the hard way about the big

Launching Today - Drag To Take Screenshots, Video, Faster Jam & Annotations!

Here are 4 new things that we launched today to make design review even faster: 1. Drag to take screenshots You can now click and drag to select a part of your screen and take screenshots (click to take full page screenshots). 2. Video You can now capture video from