Get recordings with logs from anyone, anywhere

Capture issues with a link.
No installs, no setup, no back-and-forth.

How it works

Send a link, get a complete bug report

1

Create a recording link

Click once in the Jam dashboard to create a link—it's instantly copied and ready to share.

2

Share with a customer or teammate

Drop the link into chat, email, or a help desk reply. Anyone can record—no sign-up or installs needed.

3

Get a recording of the issue with logs

See exactly what happened with a video and all the dev context auto-included.

Less friction, faster fixes

The fastest way to capture and share issues—with all the dev context built in

Clarity without the calls

Full dev context in a link

Crazy simple recording

One link with everything devs need to fix bugs

Console logs, network requests, and AI that writes the ticket—all with a single link.

Capture console & network logs
Capture console & network logs

Everything devs need—logs, errors, network activity—captured automatically

Close the loop in one click
Close the loop in one click

Send issues to the tools your team already uses for easy triage and fast follow-up

AI for faster, smarter fixes
AI for faster, smarter fixes

AI autofills ticket details and surfaces relevant fixes—no more digging through logs or docs

Get to the fix faster, every time

Skip the back and forth with customers, teammates, and engineers.

84%Reduction in troubleshooting calls
12hHours saved per developer week
2.7 daysFaster to resolve customer issues
“Jam allows us to report even the smallest issues. Now, nothing is too small to fix, and that makes a huge difference in the overall quality of our product.”
— Diego Zaks VP Design at Ramp

See recording links in action

Start resolving issues faster

Get the perfect bug report in one magic link

FAQs

QUESTIONS