Get screen recordings with
logs from customers
Send a link, get a bug report with dev logs
How it works
Get a perfect bug report from
anyone, anywhere
Less friction, faster fixes
The fastest way to capture and share issues—with all the dev context built in
Clarity without the calls
Just send a link and see exactly what they saw—no back and forth, no hopping on calls to follow up.
Crazy simple recording
Customers just click record—no technical language required or software to install.
Full dev context in a link
Customers don't need to explain, support doesn't have to translate, and engineers don't have to guess.
One link with everything devs need to fix bugs
Console logs, network requests, and AI that writes the ticket—all with a single link.
Capture console & network logs
Everything devs need—logs, errors, network activity—captured automatically
Close the loop in one click
Send issues to the tools your team already uses for easy triage and fast follow-up
AI for faster, smarter fixes
AI autofills ticket details and surfaces relevant fixes—no more digging through logs or docs
Get to the fix faster, every time
Skip the back and forth with customers, teammates, and engineers.
“Jam allows us to report even the smallest issues. Now, nothing is too small to fix, and that makes a huge difference in the overall quality of our product.”— Diego Zaks VP Design at Ramp
See recording links in action
Start resolving issues faster
Get the perfect bug report in one magic link
FAQs
Every browser! You can send a Recording Link to capture issues in Safari, Chrome, Edge, Brave, Opera, Arc, and more.
Jam's security infrastructure meets enterprise standards with SOC 2 Type II compliance, end-to-end encryption, and robust cloud protection. Read more about Jam's data policies here.
Yes. Recording Links are free to use, with limits depending on the plan. Teams get 100 Recording Links, and can upgrade for more.
To capture dev logs through your Recording Links, you just have to connect Jam to your website, you'll need a developer and it takes 5 minutes. Here's how: https://jam.dev/docs/request-a-jam/recording-links
The Recording Links API is not yet public, but you can reach out for Early Access at hello@jam.dev