Get recordings with logs
from anyone, anywhere
Capture issues with a link.
No installs, no setup, no back-and-forth.
How it works
Send a link, get a complete bug report
Create a recording link
Click once in the Jam dashboard to create a link—it's instantly copied and ready to share.
Share with a customer or teammate
Drop the link into chat, email, or a help desk reply. Anyone can record—no sign-up or installs needed.
Get a recording of the issue with logs
See exactly what happened with a video and all the dev context auto-included.
Less friction, faster fixes
The fastest way to capture and share issues—with all the dev context built in
Clarity without the calls
Just send a link and see exactly what they saw—no back and forth, no hopping on calls to follow up.

Full dev context in a link
Get all the details so customers don't need to explain, and support doesn't have to translate.

Crazy simple recording
Customers just click record—no technical language required or software to install.

One link with everything devs need to fix bugs
Console logs, network requests, and AI that writes the ticket—all with a single link.

Capture console & network logs
Everything devs need—logs, errors, network activity—captured automatically

Close the loop in one click
Send issues to the tools your team already uses for easy triage and fast follow-up

AI for faster, smarter fixes
AI autofills ticket details and surfaces relevant fixes—no more digging through logs or docs
Get to the fix faster, every time
Skip the back and forth with customers, teammates, and engineers.
troubleshooting calls
developer week
customer issues
“Jam allows us to report even the smallest issues. Now, nothing is too small to fix, and that makes a huge difference in the overall quality of our product.”— Diego Zaks VP Design at Ramp
See recording links in action

Start resolving issues faster
Get the perfect bug report in one magic link
FAQs
Every browser! You can send a Recording Link to capture issues in Safari, Chrome, Edge, Brave, Opera, Arc, and more.
Yes. Recording Links are free to use, with limits depending on the plan. Teams get 100 Recording Links, and can upgrade for more.
To capture dev logs through your Recording Links, you just have to connect Jam to your website, you'll need a developer and it takes 5 minutes. Here's how: https://jam.dev/docs/product-features/recording-links
The Recording Links API is not yet public, but you can reach out for Early Access at hello@jam.dev