Jam AI

Jam AI is available on all paid plans.

With Jam's free plan, you can create 5 AI tickets per month. Try unlimited Jam AI for free, by starting a 14 day trial of Jam for Teams.

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Overview

Jam AI transforms your bug captures into complete, actionable reports. Engineers get the context they need to debug faster, while you spend less time writing tickets.

Key Benefits

• Complete bug reports in one click: no more incomplete tickets

• Faster debugging: engineers get structured repro steps and potential fixes

• Consistent quality: every ticket includes the details that matter

How it works

• AI Auto-Title: AI generates a short summary of the captured video, screenshot, or instant replay

• AI Repro Steps: AI generates a list of steps to reproduce the captured bug

• AI Debugger: AI identifies the issue and suggests a potential fix. Learn More

AI Repro Steps are not available for screenshot Jams.

Managing AI Features

You can control Jam AI at two levels: team-wide settings and individual captures.

Team Settings

Team-Level Control

1. Control Jam AI for your entire team through admin settings.

2. Go to Team Settings

3. In general scroll down to the data section

4. Toggle Jam AI on or off

5. This setting applies to all team members and overrides individual preferences in a team workspace.

Individual Captures

Per-Capture Control

1. Toggle AI features while creating any Jam.

2. Start creating a new Jam

3. Look for the AI toggle in the capture interface

4. Turn it on or off based on your needs

5. Your choice saves automatically for future captures.

FAQs

Are Jam's AI features free?

You can try our Team plan for free for 14 days which includes Jam AI. Users on the free plan get 5 trial uses of Jam AI. Pro and Team plans have 200 uses per month per user. Our enterprise plans include unlimited AI usage. Working on an open-source project? Jam will always remain free for open-source projects. Apply here for Team plan access.

How is my data used?

The data is shared with Google's Gemini AI model for the purpose of providing you with Jam AI functionality. We explicitly opt out of LLMs using Jam customer data for any training. We take steps to de-identify data and protect your privacy. For more details, visit our AI policies page.

Where can I learn more about Jam's AI policies?

To learn more about Jam's AI approach, including data usage and privacy, visit our AI policies page.