Jam AI
Jam AI is available on all paid plans.
With Jam's free plan, you can create 5 AI tickets per month. Try unlimited Jam AI for free, by starting a 14 day trial of Jam for Teams.
Overview
Jam AI transforms your bug captures into complete, actionable reports. Engineers get the context they need to debug faster, while you spend less time writing tickets.
Key Benefits
Complete bug reports in one click: no more incomplete tickets
Faster debugging: engineers get structured repro steps and potential fixes
Consistent quality: every ticket includes the details that matter
How it works
AI Auto-Title: AI generates a short summary of the captured video, screenshot, or instant replay
AI Repro Steps: AI generates a list of steps to reproduce the captured bug
AI Repro Steps are not available for screenshot Jams.
Managing AI Features
You can control Jam AI at two levels: team-wide settings and individual captures.
Team-Level Control
Control Jam AI for your entire team through admin settings.
Go to Team Settings
In general scroll down to the data section
Toggle Jam AI on or off
This setting applies to all team members and overrides individual preferences in a team workspace.
Per-Capture Control
Toggle AI features while creating any Jam.
Start creating a new Jam
Look for the AI toggle in the capture interface
Turn it on or off based on your needs
Your choice saves automatically for future captures.
FAQs
Are Jam's AI features free?
You can try our Team plan for free for 14 days which includes Jam AI. Users on the free plan get 5 trial uses of Jam AI. Pro and Team plans have 200 uses per month per user. Our enterprise plans include unlimited AI usage. Working on an open-source project? Jam will always remain free for open-source projects. Apply here for Team plan access.
How is my data used?
The data is shared with Google's Gemini AI model for the purpose of providing you with Jam AI functionality. We explicitly opt out of LLMs using Jam customer data for any training. We take steps to de-identify data and protect your privacy. For more details, visit our AI policies page.
Where can I learn more about Jam's AI policies?
To learn more about Jam's AI approach, including data usage and privacy, visit our AI policies page.
Last updated
Was this helpful?