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Jam captures bugs with full technical context (console logs, network requests, user events, and device metadata) automatically attached to every capture. You can capture from your browser with the Chrome extension, from your Mac with Jam for Mac, from your phone with the iOS app, or collect recordings from someone else with a Recording Link.

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From your browser

1

Install the Chrome extension

Visit the Chrome Web Store and add the Jam extension to your browser.
2

Pin the extension

Pin Jam to your browser toolbar so it’s always one click away during testing and debugging.
3

Create your account

Click the Jam icon, enter your email, and set up your account.
4

Choose a capture method

Click the Jam icon in your toolbar and select how you want to capture:
Jam extension popup with Capture Screenshot highlightedCaptures the current page state with full technical context: console logs, network requests, user events, and device metadata.
5

Add a description and create

Add a description, then click Create. Your Jam opens in a new tab with all technical details included, and the link is automatically copied to your clipboard.
6

Share or file a ticket

Paste the Jam link into Slack, a Jira ticket, a GitHub issue, or wherever your team tracks bugs. You can also send it directly to an integration from the Jam share page.
Use keyboard shortcuts to capture even faster. See keyboard shortcuts for the full list.

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From your Mac

Jam for Mac records beyond your browser, lives in your menu bar, and can capture full screen, a window, or an area, with an optional camera bubble and voiceover.
macOS Dock with the Jam strawberry icon next to Finder and Chrome
1

Install Jam for Mac

Download the app, drag it to your Applications folder, launch it, and sign in.
2

Grant recording permission

Enable Screen Recording permission when Jam asks.
3

Start recording

Choose between full screen, a window, or an area, optionally enable camera and microphone and click the record button.
4

Create the Jam

Stop recording, edit or add extra context and click Create Jam. Jam uploads and the link is automatically copied to your clipboard.
Mac recordings include console logs and network requests when the Chrome extension is installed in the browser you record. See Jam for Mac for setup, permissions, drafts, and logs.

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From your phone

Jam is currently available for iOS only.
1

Install the iOS app

Download Jam from the App Store.QR code that opens Jam for iOS on the App Store
2

Start recording

Tap the Jam button and begin a screen broadcast to start capturing.
3

Reproduce the issue

Navigate to your app or website and demonstrate the bug.
4

Stop and send

Stop the broadcast, trim your video, add a description, and send to your issue tracker

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From someone else

To collect a recording from a customer or teammate, create a Recording Link and send it to them. They record in their browser with no install or account required, and the recorded Jam appears in your workspace.