Documentation Index
Fetch the complete documentation index at: https://jam.dev/docs/llms.txt
Use this file to discover all available pages before exploring further.
Jam for Intercom lets your support agents request screen recordings directly from Intercom conversations. Agents send a recording request in one click, the customer records without installing anything, and the resulting Jam (with screen recording and optional technical logs) appears as a note inside the conversation and in your Jam dashboard.
Jam supports Intercom Messenger, email, and Slack channels.
See Request a Jam from Intercom for the complete setup guide covering:
- Connecting Intercom with Jam
- Pinning Jam to the Intercom sidebar
- Requesting Jams from conversations
- Jam Inbox for Intercom
- Configuring default settings (Capture Logs URL, folder, message)
- Privacy and data protection