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This guide shows you how to set up a macOS text replacement so that typing /jam in any input field instantly expands into your Jam Recording Link. No switching tabs, no copy-pasting.
1

Generate a Recording Link

Use the Jam extension or dashboard to generate a Recording Link. Name it “General feedback” or whatever you like, and copy the link.
2

Open Text Replacements in macOS

Go to System Settings → Keyboard → Text Replacements.
3

Add the replacement

Click +. Enter /jam in the Replace field and paste the link in the With field.
You can pre-fill the Jam’s title by adding ?jam-title= to the query string. For example: https://recorder.jam.dev/QrBnf3s?jam-title=Shopping+cart+bug.
4

Save the shortcut

Click Add, then Done.
5

Use /jam anywhere

You’re all set. Now, in any text input on your Mac, type /jam followed by a Space or Return. macOS will automatically replace it with your Recording Link.Anyone who receives the link can click it to record and send you a Jam directly. Here are a few ways to use it:
  • Slack: Type /jam in a message to a member or in a support channel: “Seeing something weird? /jam. Use this to record what you’re experiencing.”
  • Customer support: Paste it into a Zendesk, Intercom, or Freshdesk reply: “Could you record what’s happening using this link? /jam”
  • Email: Drop it into a support or feedback email to a user.
  • Linear / Jira / Notion: Add it to a ticket or doc to ask someone to record a reproduction of a bug.
  • Onboarding flows: Send it to new users so they can show you where they’re getting stuck.
You can create multiple text replacements for different contexts. For example, use /jam-bug for a bug-report link with a pre-filled title and /jam-feedback for a general feedback link.