Install the extension
Install Jam from the Chrome Web Store. The same extension works across all supported Chromium browsers. See Browser support for the full compatibility list. After installing, pin Jam to your browser toolbar so it’s always one click away.Site access
By default, Jam runs on all websites. To restrict it:1
Open Chrome extensions
Enter
chrome://extensions in your URL bar and press Enter.2
Open the Jam extension details
Click Details for the Jam extension.
3
Switch to specific-site access
Under Site access, change from On all sites to On specific sites.
4
Add the Jam domain
Add
https://*.jam.dev/* and click Add.5
Add any other URLs you want Jam to run on
Use Add a new page to include additional websites.
6
Re-enable on all sites later
To re-enable Jam everywhere, change Site access back to On all sites.
Local files
Annotate and share feedback on any file type (JPG, PDF, HTML) by opening it in your browser.1
Open Chrome extensions
Enter
chrome://extensions in your URL bar.2
Open the Jam extension details
Click Details for Jam.
3
Enable access to file URLs
Under Allow access to file URLs, enable the toggle.
Incognito sessions
Jam works seamlessly in incognito mode, giving you complete debugging capabilities while maintaining privacy. Perfect for internal testing, sensitive environments, or when you need to capture bugs without leaving traces in your regular browsing session.- Chrome
- Edge
Enable Incognito Access in Chrome
- Go to
chrome://extensionsin your address bar - Find the Jam extension
- Click Details
- Toggle on Allow in incognito
Incognito FAQs
Does incognito mode affect the quality of bug reports?
Does incognito mode affect the quality of bug reports?
No. You get the same data collection in incognito mode, including full network logs, console output, and device information.
Can I use Jam in incognito mode without enabling this setting?
Can I use Jam in incognito mode without enabling this setting?
No. Browser security policies require explicit permission for extensions to run in private browsing modes.
Will my incognito browsing data be saved in Jam reports?
Will my incognito browsing data be saved in Jam reports?
Jam only captures the specific page and interactions you choose to record. Your broader incognito browsing session remains private.

