Customer Stories

How Pictory moves fast and keeps up with the ever-evolving Artificial Intelligence space

Pictory is one of the fastest-growing startups in the artificial intelligence space. They use  AI to convert long-form content into hundreds of short-form multimedia content pieces. By using Pictory’s video creation engine, marketers can generate more leads and boost sales fast. The Problem Bug reporting was chaotic and slowed

 

Product Updates

NEW! Jam.Metadata – help devs debug faster with user ID + more in every ticket!

What details do engineers always ask you to include in bug reports? User ID? Team ID? Now, Jam can automatically include those details. Engineers never have to look them up manually again! Engineers just add one line of code: Then every bug report auto-includes all the info they need, even

 

Product Updates

Launching now! Jam Tracing – share full stack bug logs in a click

Today we’re launching Jam Tracing – the first ever browser extension for capturing screen recording + full back end trace in 2 clicks! If you have 30 seconds, we would love your help with an upvote 👇 Give a ❤️ on Product Hunt! One unified view of a bug, from browser to backend

 

Product Updates

Launching today: Debug Timeline – you never have to write repro steps again!

Today we’re launching Debug Timeline: an automatic list of everything that happened leading up to a bug. Now, engineers will always get detailed repro steps - but you don’t have to write them! We did 20 rounds of feedback and iteration to make sure the details are just

 

Product Updates

Launching today: WebSocket Inspector!

We just launched a brand new WebSocket inspector in Jam. We built it to rival Chrome dev tools - but added our own twists too: You can watch WebSocket connections playback in real time alongside the screen recording of a bug: Fully inspect and filter every WebSocket message, with full

 

Product Updates

Launched today: debug CORS issues 2x faster!

Debugging CORS issues can be… grrr. That’s why we just shipped a new feature to help engineers debug CORS issues faster in Jam dev tools. Here is how it works: 1. Log a bug with Jam and share the link with an engineer. 🔗 2. Jam identifies CORS errors in

 

Customer Stories

How Swimply is prioritizing quality with Jam to reproduce bugs in one click

The Problem Reproducing bugs was taking nearly one hour per ticket Swimply is an online marketplace that allows homeowners to share their passion spaces with their local communities. They have started with swimming pools, but pools are just the beginning, as they are expanding into new shared experiences like tennis

 

👀 how Jam’s engineers took over the network debugger

The network debugger is the heart of Jam’s dev tools. And today we’re jumping out of our seats excited to launch a completely revamped network debugger for the thousands of you who debug in Jam every day! It’s designed to be sleeker, faster, and the network timeline

 

One easy link to help your team report bugs better to engineers 🎉

After so many of you asked (thank you for the feedback! 🙏)...  …We just shipped an easy link you can paste into Slack (or anywhere) to get your whole team on Jam ⚡ Because engineers need consistent + detailed bug reports to move fast and squash bugs, and the simplest way to do

 

Product Updates

Dev tool sprint season is here, see what we’re shipping 🚀

The number one reason we hear how people found out about Jam is that an engineer they work with shared Jam with them. That is really meaningful to us, because we started Jam to bridge the divide between engineers and their broader teams, to help companies work better together to

 

10 best ChatGPT and GPT-4 prompts for seed stage founders

Are you a seed stage founder looking for inspiration to grow your startup? Look no further than ChatGPT and GPT-4 prompts! These powerful language models can generate a wide range of prompts to spark your creativity and help you think outside the box. In this blog post, we've

 

Product Management

10 best ChatGPT and GPT-4 prompts for product managers

Welcome to the world of AI-powered productivity! Today, we're sharing 10 top prompts for product managers using ChatGPT and GPT-4. These practical AI tools can help you work more efficiently, find new ideas, and solve common problems. Read on to discover how these prompts can make a real

 

10 best ChatGPT and GPT-4 prompts for QA testers

Quality assurance (QA) testers play a critical role in ensuring that software products are functional, reliable, and user-friendly. With the emergence of advanced AI language models like ChatGPT and GPT-4, QA testing has become even more efficient and effective. In this blog post, we'll explore 10 of the

 

12 ChatGPT prompts for PMs creating a product roadmap

ChatGPT Prompts for great product roadmaps to amaze your team.

 

Send better bug reports faster with Jam

In our modern era of digital disruption, quality assurance (QA) plays such a pivotal role in making sure the development of bug-free products. In this tough journey, innovative bug reporting tools, like Jam, are making their statement by offering an efficient and seamless way of managing bugs. The platform, as

 

Product Updates

💥 New improvements launched to Jam for Slack!

It just got a lot more productive to share Jams with your teammates on Slack.  Anytime you capture a bug and drop a Jam link into a Slack channel… Your teammates will now see a detailed expanded preview (Voila!)  🎉 And - you can now watch both videos and instant replays

 

How to save console logs to file in Chrome

Looking to save console logs to share with your developers? The easy way is to use the Jam extension. In one click you get a link you can share that includes all the console logs & network requests your engineers need. If you want to do it the old &

 

QA

Testing Tools: The Modern QA Tools Stack

Being a 10x QA tester is easier when you've got the right tools in place that do the hard work for you. And that's important because QA carry a lot of responsibility on any product team to ensure customers are delivered an awesome experience. With so

 

Customer Stories

How Laurel is accelerating their software development lifecycle with Jam

The problem Reproducing complicated bugs was making the lifecycle to ship products days vs minutes. Time is finite for Laurel and its customers, and they're on a mission to give busy professionals back that time through software that automates reporting and tracking billable hours. This means the Laurel

 

Product Updates

Launching today: Jam for Incognito – be 20x faster at reporting bugs in incognito!

We just launched Jam for Incognito – a 20x faster way to report bugs in incognito that includes all the diagnostics engineers need to troubleshoot and fix bugs. Now, when you log bugs in incognito, you’ll be able to: * 🐛 Capture an instant replay of a bug (no repro necessary!) * 📹 Record

 

Product Updates

Introducing JamGPT – your AI debugging assistant

Today, we're excited to announce JamGPT, a new AI debugging assistant that helps you fix bugs faster. 0:00 /0:39 1× While most things in product development have changed 100x since the 1990’s, how we report bugs has not. So we started a company to change

 

Engineering

Our journey with GraphQL and the trade-offs we've encountered along the way

At Jam, we initially chose GraphQL for our product due to its flexibility and ability to build lightweight and fast front-ends. However, as we’ve scaled, we have encountered challenges with GraphQL related to maintainability, debugging and monitoring. Even within our engineering team, the jury is out on whether those

 

Engineering

Debugging a complicated chain of events that led to a bug

We built Jam to help you file bugs. But we’re not perfect! Here’s a quick teardown on one of our own bugs—a bug that affected some users during their first Jam install. We’re writing this because we’re imperfect, and we think it’s a great

 

Engineering

Migrating from MongoDB to Postgres: Part 1

This is the first part of an upcoming series documenting our work in migrating databases from MongoDB to Postgres. We did this with zero incidents, having planned the changes over 6 weeks, and executed them in under an hour. We’d love to share our thoughts on how we approached

 

Bug reporting guides

Why sharing network logs is important when reporting a bug

Picture this: You share a bug with an engineer, and they're asking for "network logs." Fear not, here are the steps to find and share dev logs - and why they're important.