Workspace Discoverability

Workspace discoverability makes it easier for people in your company to find and join your team's workspace in Jam. When enabled, new users who sign up with your company's email domain can immediately join your team workspace and start collaborating.

Managing Workspace Discoverability

Workspace discoverability determines whether Jam surfaces your team during:

• Sign-up for new users with your company email domain

• In-product prompts for existing Jam users with your company email domain

Users automatically join as Viewers and can be promoted to other roles by team admins

Default Behavior

Workspace discoverability availability depends on your plan:

• Free and Team Plan: Available and enabled by default for all workspaces

• Enterprise Plan: Not available, as Enterprise workspaces use advanced security and team management controls

• Legacy Plans: Disabled by default. Upgrade to the new Team plan to enable this option

How to Configure Discoverability

Only workspace admins can change discoverability settings:

1. Go to your workspace settings page.

2. Find the Workspace visibility section.

   
3. Toggle On or Off

   1. On - Any user signing up or using Jam with your company email domain sees an option to join instantly.

   2. Off - Your workspace is hidden from automatic discovery.

Privacy Considerations

Workspace discoverability is separate from your workspace access controls, which determine who can access your team's Jams:

• Workspace Discoverability: Controls whether users with your domain can find and join your workspace

• Access Controls: Controls who can view and edit your team's Jams

Workspace admins receive notifications whenever someone joins their workspace through this feature

You can have discoverability enabled while still maintaining strict access controls for your team's content.