# Creating a Jam

## Overview

Jam helps you capture bugs and issues with full technical context. You can create Jams on desktop using our Chrome extension or on mobile with our iOS app. 

### Creating a Jam on Desktop

{% embed url="<https://www.youtube.com/watch?v=umdSWiuuoY0>" %}

#### Install the Browser Extension

{% stepper %}
{% step %}
**Download and Install**\
Visit the Chrome Web Store and install the browser extension

<a href="https://chromewebstore.google.com/detail/jam/iohjgamcilhbgmhbnllfolmkmmekfmci" class="button primary">Install Chrome Extension</a>
{% endstep %}

{% step %}
**Pin the Extension**\
Pin Jam to your browser toolbar for quick access
{% endstep %}

{% step %}
**Create Your Account**\
Enter your email and set up your Jam account
{% endstep %}

{% step %}
**Launch the extension**\
Click the Jam icon in your toolbar and choose your capture method
{% endstep %}
{% endstepper %}

#### Capture Methods

Choose from three capture methods:

{% tabs %}
{% tab title="Screenshot" %}

<figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2FJS5v9N397BjapdqyKKCf%2FCapture%20Method_%20Screenshot.png?alt=media&#x26;token=923efc26-7062-46be-9123-d3abc5464832" alt=""><figcaption></figcaption></figure>

Captures the current page state with full technical context.
{% endtab %}

{% tab title="Video Recording" %}

<figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2F12zWW4tgFmIfNIRbtHJd%2FCapture%20Method_%20Screenshot-1.png?alt=media&#x26;token=7da2315f-3fcd-4340-9e19-36883581f2a5" alt=""><figcaption></figcaption></figure>

Records your screen while reproducing the issue step-by-step.
{% endtab %}

{% tab title="Instant Replay" %}

<figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2FTIOlOYMdnlyJk3Y5ttpP%2FCapture%20Method_%20Instant%20Replay.png?alt=media&#x26;token=1ae77372-f3d2-4184-b1f9-724c66995248" alt=""><figcaption></figcaption></figure>

Automatically captures the last 30 seconds of activity. No need to reproduce the bug.
{% endtab %}
{% endtabs %}

#### Create Your First Jam

1. Select your capture method
2. Add a description
3. Click `Create` to generate your first Jam
4. Share your Jam

Your Jam opens automatically in a new tab with all technical details included. The link to your Jam is automatically copied to your clipboard, so you can share it with your team.&#x20;

***

### Creating a Jam on Mobile

{% hint style="info" %}
Jam is currently available for iOS only.
{% endhint %}

{% embed url="<https://www.youtube.com/watch?v=xnENZweQg9Y>" %}

#### Install the Browser Extension

{% stepper %}
{% step %}
**Install the iOS App**\
[Download](https://apps.apple.com/de/app/jam-fix-bugs-faster/id6469037234?l=en-GB) Jam from the App Store or scan the QR code below:<br>

<div align="left"><figure><img src="https://1990502200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FtAIPUIiSH7MWC0IHLJuD%2Fuploads%2FSQhU75M3j09SDi2x1sUJ%2Fimage.png?alt=media&#x26;token=03c9a67d-9dc4-4b91-9f99-39824f6a6636" alt="" width="125"><figcaption><p>Scan to download</p></figcaption></figure></div>
{% endstep %}

{% step %}
**Start Recording**\
Tap the Jam button and begin screen broadcast to start capturing
{% endstep %}

{% step %}
**Record the issue**\
Navigate to your app or website to demonstrate the issue
{% endstep %}

{% step %}
**Stop Recording and Send**\
Stop the broadcast, trim your video, add a description, and send to your issue tracker.
{% endstep %}
{% endstepper %}