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You can use Jam to quickly record a video of your screen – along with all the technical details engineers need to troubleshoot and fix bugs. Unlike other screen recording tools, Jam’s video recorder is purpose-built for product, engineering, support, and QA teams.

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What gets captured automatically

Every video recording includes:
  • Console logs
  • Fully inspectable network requests
  • URL
  • Timestamp and country
  • Device, OS, and browser
  • Viewport size
  • Network speed

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Record a video

Tab recording captures exactly what’s happening in a single browser tab. Use it for bugs that are self-contained within one page.
1

Open the Jam extension

Click the Jam icon in your browser toolbar.
2

Select tab recording

Choose Record tab from the extension panel.
3

Configure your microphone (optional)

Toggle voiceover on if you want to narrate the recording. You can mute or unmute and switch microphones during the session.
The first time you enable the microphone, your browser will prompt you to grant access. If you previously denied permission, go to chrome://settings/content/siteDetails?site=chrome-extension://iohjgamcilhbgmhbnllfolmkmmekfmci and set microphone to Allow.
4

Start recording

Click Start to begin. Jam captures everything in the active tab.
5

Annotate during recording

While recording, select the draw tool to annotate on screen. Drawn shapes fade away automatically after 3 seconds.
Annotations can only be added during recording, not after.
6

Stop and share

Click Stop when you’re done. Jam packages the video and diagnostics into a shareable link.
Tab recording does not capture the browser URL bar or any pop-up windows that open outside the tab (such as external login flows). Use desktop recording for those scenarios.

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Incognito recording

Jam fully supports incognito mode. See Incognito sessions for setup steps.