Creating a Jam

Learn how to capture issues by yourself

Overview

Jam helps you capture bugs and issues with full technical context. You can create Jams on desktop using our Chrome extension or on mobile with our iOS app.

Creating a Jam on Desktop

Install the Browser Extension

1

Download and Install Visit the Chrome Web Store and install the browser extension

Install Chrome Extension

2

Pin the Extension Pin Jam to your browser toolbar for quick access

3

Create Your Account Enter your email and set up your Jam account

4

Launch the extension Click the Jam icon in your toolbar and choose your capture method

Capture Methods

Choose from three capture methods:

Screenshot

Captures the current page state with full technical context.

Video Recording

Instant Replay

Create Your First Jam

1. Select your capture method

2. Add a description

3. Click Create to generate your first Jam

4. Share your Jam

Your Jam opens automatically in a new tab with all technical details included. The link to your Jam is automatically copied to your clipboard, so you can share it with your team.

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Creating a Jam on Mobile

Jam is currently available for iOS only.

Install the Browser Extension

1

Install the iOS App Download Jam from the App Store or scan the QR code below:

Scan to download

2

Start Recording Tap the Jam button and begin screen broadcast to start capturing

3

Record the issue Navigate to your app or website to demonstrate the issue

4

Stop Recording and Send Stop the broadcast, trim your video, add a description, and send to your issue tracker.